Privacy policy

Last updated: October 5, 2026

Mister Home Gym runs this online store and website, together with all related information, content, features, tools, products and services (the "Services"), to offer you a simple way to buy home fitness equipment. Our store is powered by Shopify, which allows us to provide the Services. This Privacy Policy explains how we collect, use and share your personal information when you visit or use the Services, place an order, or contact us.

Please read this policy carefully. By using or accessing the Services, you confirm that you have read and understood how your information is collected, used and shared as described below.

Personal information we collect

Depending on how you interact with us, we may collect:

Contact details: name, billing and delivery address, phone number and email address;
Financial information: payment card details, transaction records and payment confirmations;
Account information: username, password, preferences and settings;
Order information: products viewed, added to your basket, purchased, returned or cancelled;
Communications: the information you share when you contact our customer service team;
Device information: browser type, IP address and device identifiers;
Usage information: how and when you browse and interact with the Services.

How we collect it

We collect information directly from you when you create an account, browse the store or place an order. We also collect some information automatically through cookies and similar technologies, from the service providers that help us run the store, and from partners or other third parties.

How we use your information

We use your information to process and deliver your orders, manage your account and send you order updates, provide customer service, send you marketing and promotional messages (you can unsubscribe at any time), detect and prevent fraud and keep the Services secure, and meet our legal obligations.

How we share your information

We may share your information with Shopify and with other service providers that help us operate the store (payment processing, delivery, analytics and IT services); with marketing and advertising partners, under their own privacy policies; with other parties when you have given your consent; and with authorities or courts when the law requires it.

Our relationship with Shopify

The Services are hosted by Shopify. The information you submit is sent to and processed by Shopify and by third parties that may be located outside your country of residence. To learn how Shopify handles your data, see the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users. You can also exercise certain rights through the Shopify Privacy Portal at privacy.shopify.com/en.

Cookies and tracking

We use cookies and similar technologies to improve your experience, remember your preferences and support our marketing. You can manage your cookie preferences in your browser settings.

Children's data

The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority where they live. If you believe a child has given us their information, please contact us and we will arrange for it to be deleted.

Data retention and security

We keep your personal information only for as long as we need it to provide the Services, meet our legal obligations or resolve disputes. No security system is completely infallible, so we recommend that you do not send sensitive information through unsecured channels.

Your rights

Depending on where you live, including under UK data protection law, you may have the right to know what personal information we hold about you and access it, correct inaccurate information, have your personal information deleted, receive a portable copy of your data, and opt out of targeted advertising or data sharing. To exercise any of these rights, email us at contact@misterhomegym.com. We will reply in line with applicable law and may need to verify your identity before handling your request.

International transfers

Your personal information may be transferred to and processed in countries other than the one where you live. Where required, we rely on recognised transfer mechanisms such as Standard Contractual Clauses.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new "Last updated" date, and we will notify you where the law requires it. If you keep using the Services after changes are published, you accept the updated policy.