Billing Terms & Conditions

At Mister Home Gym, every payment is handled securely and transparently. These Billing Terms & Conditions explain how payments work when you shop with us.

1. Accepted payment methods

You can pay securely with:

  • Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

2. Payment processing

  • Payment is taken in full when you place your order.
  • Orders are only processed and shipped once full payment has been received and confirmed.
  • If a payment is declined or fails, the order is not confirmed and you are informed by email.

3. Prices and currency

  • We deliver within the United Kingdom only, so all prices are shown and charged in pounds sterling (GBP, £).
  • Standard delivery within the United Kingdom is free, and the total amount payable is shown at checkout before you pay.
  • Prices may change without notice; the price you pay is the one shown when you place your order.
  • Promotional discounts cannot be applied retroactively to earlier purchases.

4. Payment security

All transactions go through SSL-encrypted, PCI DSS–compliant payment gateways. Mister Home Gym never stores your card or payment details on its servers.

5. Refunds and chargebacks

  • Refunds follow our Refund Policy and are issued to your original payment method.
  • If you have a payment problem, please contact us at contact@misterhomegym.com before opening a chargeback: we will sort it out quickly.
  • Unjustified or fraudulent chargebacks will be investigated and disputed.

6. Fraud prevention

To protect our customers and our business, Mister Home Gym may:

  • cancel or hold any order suspected of fraud or unauthorised use of a payment method;
  • ask for additional identity checks on high-value or unusual orders.

7. Contact information

Store Name: Mister Home Gym
Address: 5121 Campstool Rd, Cheyenne, WY 82007, United States
Email: contact@misterhomegym.com
Phone: +1 (307) 443-6759

Customer Service Hours:
Monday–Friday: 9:00 AM–6:00 PM (UK time)

Customer service responds within 24 hours on working days.